Website Policy

Accessibility Statement

Vanmarc Chicago Limo is committed to providing a website experience that is usable and accessible to as many visitors as reasonably possible.

Last updated:

01

Our Approach to Accessibility

Accessibility is an ongoing part of maintaining and improving the Vanmarc Chicago Limo website. We review website structure, navigation, forms, written content, and interactive features with accessibility and usability in mind.

We use the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA as a reference when reviewing and improving the website.

Using WCAG 2.2 Level AA as a reference reflects our accessibility goal. It should not be interpreted as certification that every page, feature, browser combination, or third-party component fully conforms at all times.

02

Accessibility Features

The website includes a number of practices and features intended to improve accessibility and general usability.

  • Semantic HTML structure and organized heading levels to help visitors and assistive technologies understand page content.
  • Keyboard-accessible navigation and interactive controls where supported.
  • Visible focus indicators to help keyboard users identify the currently selected link, button, or control.
  • A skip link that allows visitors to move directly to the main page content.
  • Descriptive labels for navigation controls, forms, buttons, and other interactive elements.
  • Alternative text for meaningful images and appropriate treatment of decorative imagery.
  • Responsive layouts designed to remain usable across desktop, tablet, and mobile devices.
  • Color and text contrast considerations intended to support readability.
  • Light and dark appearance options for visitors who prefer different viewing modes.

03

Known Limitations

Although we work to improve accessibility, some parts of the website may not function equally well for every visitor, browser, device, or assistive technology.

  • Third-party services, embedded tools, externally hosted content, or external websites may have accessibility limitations outside Vanmarc’s direct control.
  • Older content or recently updated website features may occasionally require additional accessibility review.
  • Differences between browsers, operating systems, screen readers, and other assistive technologies may affect how certain features are presented or operated.

If you encounter a website feature that prevents you from accessing information or completing an action, please contact us so we can review the issue.

04

Website Assistance

If you have difficulty using the website, navigation, booking form, contact form, or another online feature, you may contact Vanmarc directly by phone or email.

We can assist with general service information, transportation inquiries, quote requests, existing reservations, or other information that may be difficult to access through the website.

If possible, tell us which page or feature you were trying to use and briefly describe the difficulty you encountered.

05

Transportation Accessibility

Website accessibility and vehicle accessibility are separate considerations.

If you or another passenger has mobility-related transportation needs, please contact us before booking so we can discuss the available vehicle options and trip requirements.

Wheelchair-accessible vehicles are not currently available in the Vanmarc fleet.

Please provide relevant information about mobility requirements, mobility equipment, passenger count, luggage, and the planned trip before the reservation is confirmed.

Providing this information in advance helps us explain the vehicle options currently available and determine whether the requested transportation can be accommodated appropriately.

06

Accessibility Contact

If you encounter an accessibility barrier on vmchicagolimo.com or need assistance accessing information, please contact us.

Location
Northbrook, Illinois, USA

When reporting a website accessibility issue, please include the page URL and a brief description of the problem.

Browser, device, or assistive-technology information may also be helpful if you choose to provide it.

07

Updates to This Statement

We may update this accessibility statement as the website changes or as accessibility improvements are implemented.

The most recent revision date will appear near the top of this page.


If you need assistance with the website or a transportation inquiry, contact Vanmarc Chicago Limo at +1 (773) 701-9546 or book@vanmarclimo.com .