Website Policy

Privacy Policy

This Privacy Policy explains how Vanmarc Chicago Limo collects, uses, and handles information when you visit our website, submit an inquiry, request transportation, or communicate with us.

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01

Who We Are

This website is operated by VANMARC CHICAGO LIMO INC., doing business as Vanmarc Chicago Limo.

Website
vmchicagolimo.com
Business
VANMARC CHICAGO LIMO INC.
Location
Northbrook, Illinois, USA

The domain vanmarclimo.com may also be used in connection with Vanmarc Chicago Limo, including our business email address.

02

Information We Collect

The information we receive depends on how you use the website and how you choose to contact us.

Information You Provide

When you submit a contact form, request a quote, or communicate with us, you may provide information such as:

  • Name and contact information, including email address and phone number.
  • Pickup and drop-off locations.
  • Requested pickup date and time.
  • Transportation service requested.
  • Flight information when relevant to airport transportation.
  • Passenger, luggage, mobility, child-seat, or trip information you voluntarily provide.
  • Messages, questions, special instructions, and other information submitted through website forms or direct communications.

Communications

If you contact Vanmarc by phone, SMS, WhatsApp, email, or another communication method, we receive the information you choose to provide through that communication.

Information Collected Automatically

Depending on your privacy choices, our website and service providers may receive standard technical and usage information such as:

  • IP address.
  • Browser and device type.
  • Operating system.
  • Pages viewed and website interactions.
  • Referring website or advertising source.
  • General geographic information, such as city or region, derived from technical data.

Please do not submit payment card numbers, Social Security numbers, government identification numbers, passwords, or other highly sensitive information through our general website forms.

03

How We Use Information

We use information we receive for legitimate business purposes related to operating the website and providing transportation services.

  • Respond to questions, contact requests, and quote inquiries.
  • Review transportation requests and determine availability, pricing, routing, and vehicle requirements.
  • Coordinate confirmed trips, including pickup locations, destinations, schedules, flights, and passenger requirements.
  • Communicate about reservations, trip changes, service questions, and other transaction-related matters.
  • Operate, maintain, troubleshoot, and improve the website.
  • Measure website and advertising performance when optional analytics or advertising tools are enabled.
  • Detect spam, abuse, fraud, security problems, or misuse of the website.
  • Maintain business records and comply with applicable legal or administrative requirements.

Website inquiry and booking information is currently used primarily for service-related communication. Vanmarc does not operate a general promotional email newsletter through these forms.

04

Analytics & Advertising Measurement

We use optional website measurement tools to understand website performance, improve usability, and measure advertising results.

Google Analytics 4

Google Analytics 4 may be used to understand website traffic, page visits, general interaction patterns, device and browser information, referral sources, and approximate geographic information.

Microsoft Clarity

Microsoft Clarity may be used to help us understand how visitors interact with the website, including clicks, scrolling, navigation patterns, heatmaps, and session-based usability information.

Google Ads

Google Ads measurement may be used to understand whether advertising leads to website visits or actions such as calls, contact requests, or quote requests.

These providers may use cookies, tags, browser or device identifiers, IP addresses, local storage, and similar technologies when the applicable category has been enabled.

We do not intentionally configure analytics or advertising tools to collect payment card information, government identification numbers, or the private trip details you enter into website forms.

06

When Information May Be Shared

We may share information when reasonably necessary to operate the website, respond to your request, or provide transportation services.

  • Transportation providers: Information necessary to fulfill a requested or confirmed trip may be provided to the chauffeur, vehicle provider, affiliate, or other transportation provider involved in that service.
  • Website and technology providers: Hosting, email, form-processing, analytics, security, and advertising measurement providers may process information while providing services to us.
  • Legal requirements: Information may be disclosed when reasonably necessary to comply with law, legal process, enforceable requests, or legitimate safety and security concerns.
  • Business transactions: Information may be transferred as part of a merger, acquisition, restructuring, sale, or similar business transaction, subject to applicable requirements.

Vanmarc does not sell customer lists, booking details, or website form submissions to third parties for money. Optional analytics and advertising providers may process technical identifiers as described in this policy when those tools are enabled.

07

Data Retention

We retain information for as long as reasonably necessary for the purpose for which it was collected, including responding to inquiries, arranging transportation, maintaining business records, resolving disputes, and meeting applicable accounting or legal requirements.

Different types of information may be kept for different periods depending on the nature of the request, whether transportation was provided, and whether continued retention is reasonably necessary.

When information is no longer reasonably required, it may be deleted, anonymized, or retained only as necessary for legitimate recordkeeping purposes.

08

Data Security

We use reasonable administrative and technical measures intended to protect information against unauthorized access, misuse, loss, or disclosure.

However, no website, email system, communications network, or method of electronic storage can be guaranteed to be completely secure.

Please avoid sending unnecessary sensitive information through website forms, ordinary email, SMS, or other unencrypted communications.

09

Your Privacy Choices

You have several ways to control information associated with your use of the website.

  • Choose whether to enable optional analytics and advertising technologies through our privacy preferences banner.
  • Change your cookie preferences later through Cookie Settings in the website footer.
  • Block or delete cookies using your browser settings.
  • Choose not to provide information that is marked optional on website forms.
  • Contact us to ask about personal information associated with your inquiry or transportation request.
  • Request correction or deletion of information, subject to applicable law and legitimate business or recordkeeping requirements.

Privacy rights vary by jurisdiction. We will review requests in accordance with applicable law and may need to verify the identity of the person making the request.

10

Third-Party Services & Links

The website may contain links to third-party websites, social media platforms, communication services, maps, or other external services.

Services such as Google, Microsoft, Facebook, Instagram, WhatsApp, and other third-party platforms operate under their own privacy policies, terms, and data practices.

This Privacy Policy applies to Vanmarc Chicago Limo and vmchicagolimo.com. It does not control how an independent third party collects or uses information on its own platform.

11

Children's Privacy

The Vanmarc Chicago Limo website is intended for people seeking transportation services and is not directed to children under 13.

We do not knowingly seek to collect personal information directly from children under 13 through the website.

Information about child passengers, such as a child-seat request, may be provided by a parent, guardian, or other responsible adult when needed for transportation planning.

12

Privacy Contact

Contact Vanmarc Chicago Limo if you have a question about this Privacy Policy or information associated with your interaction with us.

Business
VANMARC CHICAGO LIMO INC.
Location
Northbrook, Illinois, USA

When making a privacy request, please provide enough information for us to understand what you are asking about. We may request additional information when reasonably necessary to identify the relevant record or verify the request.

Email Vanmarc Call (773) 701-9546

13

Updates to This Privacy Policy

We may revise this Privacy Policy when our website, services, technology providers, or privacy practices change.

The most recent revision date will appear near the top of this page.

For additional website policies, see our Terms and Accessibility Statement .