Privacy Policy

Who We Are

• Business display name: Vanmarc Chicago Limo
• Official entity: VANMARC CHICAGO LIMO INC.
• Registered in: Illinois (IL), USA
• Business address: Northbrook, Illinois, USA
• Contact: book@vanmarclimo.com • +1 (773) 701-9546

The website owner is the sole operator. There are no staff or dispatchers accessing bookings or emails.

Information We Collect

Information you provide (forms)

We collect information you submit through our forms, including:

• Contact form (“Send a Message”): Name (required), Email (required), Phone (optional), Topic (required), Message (required).
• Booking/quote form (“Request a Quote”): Name (required), Email (required), Phone (optional), Service type (required), Pickup date/time (required), Pickup location (required), Drop-off location (required), Notes (optional). Notes may include details like a flight number (for airport pickups), child seat request, or special instructions.

Communications

If you call, text (SMS), WhatsApp message, or email us, we receive the information you choose to share in those communications.

Automatically collected information (basic)

Like most websites, we may receive standard technical data such as IP address, device/browser type, pages visited, and approximate location (city/region) based on IP. This is primarily used for site security, performance, and analytics.

How We Use Information

• To respond to your messages and quote requests.
• To confirm trip details and provide transactional updates (quotes/confirmations). We do not send marketing emails.
• To provide customer support and improve our services.
• To maintain site security and prevent spam/abuse.

Analytics, Advertising & Website Measurement

We use website analytics and advertising measurement tools to understand how visitors use our website, improve usability, measure advertising performance, and better understand which pages and services are most useful to visitors.

These tools may include:

• Google Analytics 4 (GA4): Helps us understand website traffic, page visits, general user behavior, device/browser information, and approximate location based on technical data.
• Microsoft Clarity: Helps us understand how visitors interact with the website, such as clicks, scrolling, page navigation, and usability patterns. This may include session recordings or heatmap-style insights.
• Google Ads: Helps us measure advertising performance, such as ad clicks, website visits from ads, and conversions when users interact with booking, contact, phone, or quote actions.

These services may use cookies, pixels, tags, local storage, device/browser identifiers, IP address, page activity, and similar technologies. We use this information to improve the website, understand general performance, and measure advertising effectiveness.

We do not intentionally use analytics or advertising tools to collect sensitive personal information, payment card information, government identification numbers, or private trip details entered into forms.

Analytics and advertising reports are generally used for business insights and website improvement. They are not used to build personal profiles by Vanmarc Chicago Limo.

Cookies, Local Storage & Consent Choices

We use cookies and similar technologies to support basic website preferences, understand website traffic, improve the site, and measure advertising performance.

Cookie banner

When you first visit our website, a cookie/privacy preferences banner may appear. The banner allows you to accept all non-essential tracking or open more options to manage your choices by category or platform.

Preference options

• Necessary preferences: Used to remember your privacy choices and theme setting. These do not track you for analytics or advertising.
• Google Analytics 4: Optional analytics used to understand website traffic and page performance.
• Microsoft Clarity: Optional usability analytics used to understand how visitors interact with the website.
• Google Ads: Optional advertising measurement used to understand ad performance and conversions.

Changing your choices

You can change your privacy preferences at any time by using the Cookie Settings link in the website footer. You may also control or block cookies through your browser settings.

If you reject non-essential tracking, some analytics, advertising, and usability measurement tools may not load. This does not prevent you from using the website or contacting us.

Sharing & Disclosure

We may share information in limited situations:

• Service providers: Website hosting, email, form handling, analytics, usability, and advertising measurement providers that help us operate and improve the website.
• Legal/safety: If required by law, or to protect rights, safety, and prevent fraud/abuse.
• Business operations: If needed to provide the service you request (e.g., communicating trip details).

We do not sell your personal information. We do not send marketing emails, and we do not offer “marketing lists.”

We may use advertising measurement tools to understand ad performance, but we do not sell customer lists or booking information to advertisers.

Data Retention

We keep form submissions and communications only as long as needed to respond, provide service, maintain records, and comply with legal obligations. We may retain certain records longer when required for accounting, dispute resolution, or legal compliance.

Security

We use reasonable safeguards to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

AI Content Notice

Some website content and/or images may be AI-assisted or AI-generated. We review and monitor content to keep it accurate, professional, and appropriate for our services.

Copyright & Intellectual Property

Unless otherwise noted, the website content on vmchicagolimo.com (including text, design elements, layout, graphics, icons, logos, and branding) is owned by VANMARC CHICAGO LIMO INC. and is protected by applicable intellectual property laws.

• You may view, print, or download content for your personal, non-commercial use.
• You may not copy, reproduce, republish, distribute, modify, or create derivative works from our content without written permission.
• Our business name, logo, and brand assets may not be used in a way that implies endorsement or affiliation without permission.

Any third-party trademarks, names, or logos referenced on the site belong to their respective owners.

Your Choices

• You can request access, correction, or deletion of your information by contacting us.
• You can choose not to provide optional fields, such as phone number or special notes, on our forms.
• You can accept, reject, or customize non-essential analytics and advertising tools through our cookie/privacy banner.
• You can update your choices later by using the Cookie Settings link in the website footer.
• You can also block or delete cookies through your browser settings.

Contact

For privacy questions or requests, contact:
Email: book@vanmarclimo.com
Phone: +1 (773) 701-9546
Address: Northbrook, Illinois, USA